1. Introduction

Wellness Chiropractic (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our office, website, or communicate with us.

We comply with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and California privacy regulations.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

- Name

- Address

- Phone number

- Email address

- Date of birth

- Emergency contact information

B. Health Information (Protected Health Information – PHI)

- Medical history

- Chiropractic evaluations

- Treatment notes

- Diagnostic records

- Insurance information

- Billing and payment records

C. Website Information (if applicable)

- IP address

- Browser type

- Pages visited

- Contact form submissions

3. How We Use Your Information

We use your information to:

- Provide chiropractic care and treatment

- Schedule and confirm appointments

- Process payments and insurance claims

- Communicate regarding treatment plans

- Comply with legal and regulatory requirements

- Improve our services and patient experience

- We do not sell or rent your personal or health information to third parties.

4. Disclosure of Information

We may share your information:

- With insurance companies for billing and claims

- With other healthcare providers involved in your care

- With business associates who assist in operations (under confidentiality agreements)

- When required by law (court orders, public health reporting, etc.)

- All disclosures are made in accordance with HIPAA and applicable laws.

- No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Privacy Rights

You have the right to:

- Request access to your medical records

- Request corrections to inaccurate information

- Request restrictions on certain disclosures

- Request confidential communications

- Receive an accounting of disclosures

- File a complaint if you believe your privacy rights have been violated

- To exercise these rights, please contact our office using the information below.

6. Data Security

We implement appropriate administrative, physical, and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

These measures include secure electronic records, password protection, staff training, and secure document storage.

7. Website & Electronic Communications

If you contact us via email or website forms:

- Do not send sensitive medical information through unsecured email.

- Electronic communications may not always be fully secure.

- By communicating electronically, you acknowledge these risks.

8. Third-Party Services

Our website (if applicable) may use third-party services such as appointment scheduling or analytics tools. These providers are required to protect your information and comply with applicable privacy laws.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted in our office and/or on our website with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or your rights, please contact:

Wellness Chiropractic
4761 Hoen Ave

Santa Rosa, CA 95405
Phone: (707) 876-6874